Keshonda graduated with a B.S. Interdisciplinary Studies with concentration in Cultural Diversity from Winston-Salem State University and an A.A.S. in Paralegal Technology from Pitt Community College. She joined UPM in 2013. She is a North Carolina Certified Paralegal and Housing Credit Certified Professional. Her previous work experience includes work as a litigation paralegal, quality assurance, and specializing in Tenant Affairs/Conflict Resolution. Keshonda is responsible for overseeing the general management of multiple UPM properties across the state.